The verification process usually takes a few minutes and helps us protect you against fraud and ensure that you can use
all of the OKTO services and features in a safe and secure way. We’re required to ask all our customers to verify their
accounts for compliance purposes, to provide and improve our services for them.
According to desired KYC Level, you should submit the equivalent documentation.
1. Log in to your OKTO app
2. Go to Settings and tap the Fin Controls section
3. Complete the verification process
| Verification Levels and Requirements | |||
|---|---|---|---|
| Level 0 Basic | Level 1 Standard | Level 2 Premium | Level 3 Platinum |
| Completion of your OKTO account registration | Valid government issued ID/Passport | Proof of address documents | Proof of Wealth and Funds documents |
| OTP authentication of your registered mobile phone and email | Selfie to verify your ID | Questionnaire A | Questionnaire B |
Accepted types of documents:
Accepted Valid ID: National ID or Passport
Accepted proof of address documents:
• Utility bill (electricity, water, gas)
• Telecom bill for landline or Satellite TV
• Bank account statement
• Tax assessment
The documents should not be older than 3 months.
Accepted proof of Wealth and Funds documents:
Proof of Wealth and Funds documents to show that your income comes from a legitimate source. These could be Official Letter from the Employer, Recent Payslip, Loan from the bank, Evidence of Earnings, Bank statement and enquiry of the source of wealth and so on.
| Discover OKTO Features | |||
|---|---|---|---|
| Level 0 Basic | Level 1 Standard | Level 2 Premium | Level 3 Platinum |
| Fund your OKTO account via debit card | Fund your OKTO account via debit card or wire transfer | Fund your OKTO account via debit card or wire transfer | Fund your OKTO account via debit card or wire transfer |
| Withdraw money from OKTO to your debit/credit card or to your bank account | Withdraw money from OKTO to your debit/credit card or to your bank account | ||
| Spend money, using QR code at OKTO merchants | Spend money, using QR code at OKTO merchants | Spend money, using QR code at OKTO merchants | Spend money, using QR code at OKTO merchants |
| Receive funds instantly back to your OKTO account | Receive funds instantly back to your OKTO account | Receive funds instantly back to your OKTO account | Receive funds instantly back to your OKTO account |
| Send and request money from your friends (OKTO Users) | Send and request money from your friends (OKTO Users) | Send and request money from your friends (OKTO Users) | |
| Monitor your transactions anywhere, anytime and real-time | Monitor your transactions anywhere, anytime and real-time | Monitor your transactions anywhere, anytime and real-time | Monitor your transactions anywhere, anytime and real-time |
| Store Receipts | Store Receipts | Store Receipts | Store Receipts |
| Free IBAN account | Free IBAN account | Free IBAN account | |
| Order your OKTO Debit Mastercard® linked to your OKTO account | Order your OKTO Debit Mastercard® linked to your OKTO account | ||
| Order your Virtual Debit Mastercard® linked to your OKTO account | Order your Virtual Debit Mastercard® linked to your OKTO account | ||
| Increased Transactions Limits | Increased Transactions Limits | Increased Transactions Limits | |
| Check out OKTO Limits | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Level 0 Basic | Level 1 Standard | Level 2 Premium | Level 3 – Platinum | |||||||
| Transaction Limits | Wallet | Maximum Balance | 200,000.00 € | 200,000.00 € | 200,000.00 € | 200,000.00 € | ||||
| Add Funds | Money/Card In* | Month | 50.00 € | Month | 250.00 € | Month | 2,500.00 € | Month | 50,000.00 € | |
| Withdraw | Money/Card Out* | n/a | Day | 250.00 € | Day | 1,250.00 € | Day | 50,000.00 € | ||
| Month | 250.00 € | Month | 2,500.00 € | Month | 50,000.00 € | |||||
| Year | 250.00 € | Year | 15,000.00 € | Year | 200,000.00 € | |||||
| Payments | P2M | Day | 50.00 € | Day | 500.00 € | Day | 1,250.00 € | Day | 50,000.00 € | |
| Month | 50.00 € | Month | 1,000.00 € | Month | 2,500.00 € | Month | 50,000.00 € | |||
| Year | 50.00 € | Year | 3,000.00 € | Year | 15,000.00 € | Year | 200,000.00 € | |||
| Betting | Bet Deposit | Day | 50.00 € | Day | 500.00 € | Day | 1,250.00 € | Day | 50,000.00 € | |
| Month | 50.00 € | Month | 1,000.00 € | Month | 2,500.00 € | Month | 50,000.00 € | |||
| Year | 50.00 € | Year | 3,000.00 € | Year | 15,000.00 € | Year | 200,000.00 € | |||
| Personal | P2P (Send, Receive, Split) | n/a | Day | 250.00 € | Day | 1,250.00 € | Day | 50,000.00 € | ||
| Month | 250.00 € | Month | 2,500.00 € | Month | 50,000.00 € | |||||
| Year | 3,000.00 € | Year | 15,000.00 € | Year | 200,000.00 € | |||||
| Card Limits | Cash Withdraw | Day | 750.00 € | Day | 750.00 € | |||||
| Month | 1,000.00 € | Month | 1,000.00 € | |||||||
| Year | 12,000.00 € | Year | 12,000.00 € | |||||||
| per transaction | 750.00 € | per transaction | 750.00 € | |||||||
| transactions/day | 10 | transactions/day | 10 | |||||||
| Payment | Day | 3,000.00 € | Day | 3,000.00 € | ||||||
| Month | 3,000.00 € | Month | 3,000.00 € | |||||||
| Year | 36,000.00 € | Year | 36,000.00 € | |||||||
| per transaction | 3,000.00 € | per transaction | 3,000.00 € | |||||||
| transactions/day | 20 | transactions/day | 20 | |||||||
| IBAN Limits | SEPA Incoming | |||||||||
| Day | 1,250.00 € | Day | 20,000.00 € | |||||||
| Month | 2,500.00 € | Month | 50,000.00 € | |||||||
| Year | 15,000.00 € | Year | 200,000.00 € | |||||||
| transactions/day | 10 | transactions/day | 10 | |||||||
| SEPA Outgoing | Day | 1,250.00 € | Day | 20,000.00 € | ||||||
| Month | 2,500.00 € | Month | 50,000.00 € | |||||||
| Year | 15,000.00 € | Year | 200,000.00 € |
* Where applicable
** Card & IBAN provided through UAB “PAYRNET” . IBAN limits are cumulative
